International Institute of Finance Essay Example | Topics and Well Written Essays - 2000 words

International Institute of pay - Essay ExampleIIF has a robust Knowledge space in the form of its website which is used to bear above packaged knowledge in part of full to public and members. Knowledge events include briefings, meetings, seminars, conferences, moldshops, rung visits to information sites, collaborative efforts to bring together global financial lenders, etc.Firstly, CRM can avail IIF to underwrite the increase in its membership imbruted (from 150 in 1996 to 20,000 in 2001). CRM will handle appoint of members with appropriate information, such as contacts, areas of interests, history and other related information. So IIF can create groups and subgroups of members, ramify them by various parameters, send them adequate promotion information, and notify them about potentially interesting events. Although IIF does not have revenue goals, all these improvements will raise quality of services, members satisfaction and loyalty and facilitate work of stave of IIF.Sec ondly, CRM can provide staff and members of IIF access outside of the office that increases flexibility and mobility for both staff and members. It is true that top managers of banking and financial institutions travel a lot, so access to IIF knowledge base via lucre from anywhere on Earth will be very useful for them.ThThirdly, CRM will provide underfur for interaction of members with potential members, for example, via newsletters, online discussions, publications, meetings and other forms of communications. So marketing to potential members will be supported.The proposed CRM is much correct then Access database, what IIF is currently using. To begin with, use of Access was limited to IIF premises its traveling staff could not access it in travel. Also, it had limited versatility in that it abruptly aborted when accessed by more than five users simultaneously. Then, membership-billing agreement was separate and membership department sent bills manually to members. Similarly ev ents department had to collect events registration dilate from IIF website and re-key it in the Access database system. So Access database does not meet current needs of IIF.The new CRM moldiness meet managements strategic objective to have robust activities even with incredibly increased client base and offer members a comprehensive user interface. More importantly, the management wanted an integrated view of CRM, billing, report and events management alongside making its databases accessible to mobile staffers and public-members or non-members. The new CRM included not nevertheless all of the above in its design but also had the capability to handle increased staffers look for efforts warranted by dynamic economic scenarios in emerging markets.The value of designing the system with an open computer architecture Before talking about open architecture, I would like to mention that an architecture-first approach would really help in the situation. An early focus on the architectu re results in a solid foundation for the 20% of the stuff (requirements, components, use cases and risks) that drives the overall success of the project. Getting the architecturally important components to be well mute and stable before worrying about the complete set of different features should make